TERMS & CONDITIONS

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Effective Date: 1/1/26

 

These Terms & Conditions ("Terms") govern your use of the website, services, communications, and related offerings provided by Top Floor Films, LLC ("Company," "we," "our," or "us").

By accessing our website or purchasing/using our services, you agree to these Terms.

 

Business Information

Top Floor Films, LLC
1308 N 19th Ave
Hollywood, FL 33020
Phone: 786-789-1934
Email: info@topfloorfilms.com
Website: learn.topfloorfilms.com

 

Services

We provide creative and video production related services, consulting, media production, and related professional services.

Service scope is defined in individual agreements, invoices, proposals, or project documentation.

 

Eligibility

You must be at least 18 years old to purchase or use our services.

By using this website or purchasing our services, you represent and warrant that you are at least 18 years of age.

 

 

Payments and Billing

Payments may be collected through invoices or payment links

Services may be billed as one-time payments or recurring retainers

Failure to make payment may result in suspension or termination of services, access, deliverables, or ongoing work

 

Refund Policy

All sales are final.

No refunds will be issued unless otherwise agreed in writing by the Company.

 

Intellectual Property

All website content, branding, materials, systems, processes, and proprietary materials remain the property of Top Floor Films, LLC unless otherwise agreed in writing.

 

Clients and users may not:

Copy, reproduce, distribute, or resell Company materials without permission

Transfer rights to Company materials to third parties

Where applicable, Company grants a limited, non-exclusive, non-transferable license for approved client use of deliverables as specified in applicable project agreements.

 

Acceptable Use

You agree not to:

Use the website or services for unlawful purposes

Attempt unauthorized access to our systems

Interfere with website functionality or security

Submit false, misleading, or fraudulent information

Copy, scrape, reproduce, or misuse our content or materials

 

SMS Communications

By providing your phone number and opting in, you consent to receive SMS/text messages from Top Floor Films, LLC, including transactional and marketing/promotional communications.

Message frequency may vary

Message and data rates may apply

Reply STOP to opt out

Reply HELP for assistance

Mobile carriers are not liable for delayed or undelivered messages.

 

Privacy Policy

Your use of our website and services is also governed by our Privacy Policy.

https://learn.topfloorfilms.com/privacypolicy-822583

 

No Guarantees

We do not guarantee specific business, financial, marketing, advertising, or performance results from use of our services.

Any examples, projections, or case studies are illustrative only.

 

Limitation of Liability

To the fullest extent permitted by law, Top Floor Films, LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from use of our website, services, or communications.

Our total liability shall not exceed amounts paid by you to us for the applicable services.

 

Termination

We reserve the right to suspend or terminate access to our website, services, or communications at any time for:

Violation of these Terms

Nonpayment

Misuse of services

Any conduct we determine is harmful to our business or systems

 

Governing Law

These Terms shall be governed by and construed under the laws of the State of Florida, without regard to conflict of law principles.

 

Contact Information

Top Floor Films, LLC
info@topfloorfilms.com
786-789-1934